Welka answers calls, WhatsApp, website chat, email, Instagram and Facebook from a single knowledge base — resolves customer questions, qualifies every lead and creates it in your CRM. In 36 Indian languages.
Our team gets back to you and sets it up with you.
Customers call, then WhatsApp, then message on Instagram. Welka is the same AI on all of them — same answers, same memory of the customer, no separate bots drifting out of sync.
Answers within two rings, 24×7, on your existing number. Speaks naturally in Hindi, Tamil, Telugu, Kannada and code-mixed English. Books, qualifies and confirms on WhatsApp during the call.
Replies on your WhatsApp Business number. Shares brochures, catalogues and location pins, follows up with leads that go quiet, and sends booking confirmations.
One snippet on your site. Every visitor gets an immediate, accurate answer and is qualified before they leave — instead of bouncing to a competitor.
Connect your shared inbox. Quote requests, enquiries and support emails get a complete reply in minutes, with the thread logged against the lead.
DMs and comment enquiries answered instantly. Turns Reels and ad traffic into leads with a phone number, requirement and budget attached.
Leads from Facebook ads land in Messenger. Welka responds in seconds, asks your qualifying questions and books them before interest cools.
Train Welka once — over a call, or by adding FAQs in the dashboard. Every channel answers from the same source, so a change made once is live everywhere on the next message.
Most chat tools answer and stop. Welka answers, asks the questions your sales team would ask, and hands your CRM a lead that is ready to call.
Timings, availability, directions, documents required. If it doesn't know, it says so and asks you — it never invents an answer.
Set your qualifying questions once — budget, location, timeline, service. Welka asks them naturally and scores each lead hot, warm or cold.
Name, number, channel, answers, score and full transcript — created as a lead in HubSpot, Zoho, Salesforce, LeadSquared or Welka CRM the moment it qualifies.
Conflict-aware slots for site visits, consultations and demos, with WhatsApp confirmation and reminders.
Complaints or high-value deals are forwarded to your team with the full context, on the phone or on WhatsApp.
Unanswered questions come to you once. Reply, and the answer is added to the knowledge base for every channel.
Responds in the language the customer writes or speaks in, including code-mixed Hinglish, Tanglish and Kanglish.
Volume by channel, response times, qualification rate and the questions customers ask most — in one dashboard.
No integration partner required. Our team sets Welka up with you and connects your channels as you go.
Tell us about your business, industry and the channels you want. We get back to you to set things up together.
Over a call, or in the dashboard by adding FAQs and your qualifying questions. Both feed one knowledge base.
Call it, message it, try it on web chat. Correct anything in the dashboard before going live.
WhatsApp, Instagram, Facebook, email and your CRM — connected from the dashboard, same AI on each.
Pick your industry and Welka already knows the questions customers ask, the qualification flow and the vocabulary. You add your specifics.
Tell us about your business. Our team will get back to you, set up your Welka AI with you and connect your channels.